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Frequently Asked Questions
Playing our competitions is simple! First (1) create an account by clicking here, (2) then once logged into your account navigate to the competition you wish to enter, (3) Choose the amount of ticket you wish to purchase (4) answer the question and proceed to checkout.
We Guarantee to draw all prizes regardless of ticket sales.
All of our draws will be done live on Facebook using google number generator. These draws can be watched live from our Facebook page.
Our standard maximum entries per user is set to 50 for any one competition, however some competitions may be even more or less limited. Please check the specific competition stats to view the maximum ticket amount for that specific competition.
- We think we’ve got some great prizes. Whether you fancy getting behind the wheel of a brand new sports car, donning the latest technology or embarking on a completely new experience, we’ve got it in on our Competitions, which refresh every couple of weeks.
- We have fantastic odds. Most online competition websites charge crazy mark-ups on the real value of their prizes; we’ve seen cars being sold at 5x cost, electronics being flogged at 10x their retail value and all manner of uninspiring prizes being listed at unconscionable margins. These high mark-ups translate to more tickets, and more profit for the website operator, at the expense of the customer. With Carworx Competitions, we take a totally different approach. We keep the number of entries low relative to the cost of the prize, and keep ticket prices low too, meaning that you get a truly fair experience, and ultimately a great chance of winning!
- We’re totally transparent. We always state the number of tickets available for each Competition (unless it’s a charity Competition, where we want to raise as much money for the charity as possible), and so you will always be able to know exactly what your chances are of winning right from the outset.
4. Competitions should be a source of light-hearted fun, and we want to keep it that way
Anyone who’s at least 18 years of age and a UK resident can play our Competitions!
You can either enter online through our website, or by submitting a free postal entry. Please see ‘How do I enter a Competition by post?’ for more information.
You will receive an email confirming we have accepted your postal entry. If you do not receive an email, please check your spam/junk folders as some email providers may redirect our emails.
All of our Competitions have a maximum number of entries permitted, which varies between each individual Competition.
You must be a member to play our Competitions. The sign-up process takes less than a minute!
Your odds depend on how many tickets are up for sale on the particular Competition. For example, if 100 tickets are available in total and you purchase 20 tickets, you will have a 1 in 5 chance of winning the Competition, or even better if it doesn’t sell out! Unless it’s a Competition for the benefit of a specific charity (where we want to raise as much money as possible), we will always clearly state how many entries are available for each Competition.
Our Competitions run for a fixed number of days, and the duration of each Competition is specified on our website.
If there’s no reserve set in the Competition description (which there almost always won’t be!), then we will always give the prize away, no matter how many tickets are sold. Even if we just sell one ticket, we will still give the prize away. We think this is the only fair way to go! Draw the prize and move onto the next.
All entries are final and you will not be able to withdraw from a Competition after you have entered.
Unless stated differently on a Competition description; The draw for each Competition will take place usually every Friday around 7pm.
You will receive an e-mail or a call congratulating you! You will also be able to see your name printed on the website as a winner, and if you managed to miss all the announcements, you’ll also likely be put up on social media as a winner. It is super important that you keep your email and telephone details up to date – if we are unable to contact a winner within 21 days of a Competition ending, we reserve the right to re-run the draw and pick a new winner.
You can view the number of tickets you have in your account in the top right corner of the screen, inside the cart. You will also be able to see your purchased tickets in the member area.
We will either hand-deliver the prize or use Royal Mail Special Delivery Guaranteed ® to deliver all our prizes. Should the prize be too large or valuable to send by mail, we will arrange for it to be delivered personally. For vehicle Competitions, we will arrange to have the vehicle delivered to you free of charge (within the UK)
You will receive the prize that is specified in each Competition, and normally there will be no cash alternative available. On occasion, we might offer you cash, and this is entirely at our own discretion.
Absolutely! We would love to hear any prize suggestions you might have – just click the ‘?’ button and send us a message.
If we are unable to contact a winner within 21 days of a Competition ending and the prize is not claimed within this time, then we reserve the right to re-run the draw and pick a new winner.
They most definitely do! You can check out our winners page for a full history of all our winners.
We are a good-natured company and will never ask anyone to participate in any unreasonable publicity requests. You are absolutely entitled not to participate in anything that you are not comfortable with – the only things we always need are a winner photo, and permission to place this photo on our website.
No need to worry! If you have lost or forgotten your password, just go to the ‘sign in’ page and then click ‘reset password’. If you’ve forgotten the email associated with your account, then please do get in contact with us via the contact page and we will locate and verify your account.
You can close your account at any time by accessing the ‘member area’ and then clicking the ‘close account’ button at the bottom of the page.
It costs between £1 and £25 for a single entry to Competitions on our website. We want to keep the prices low, because this way we can remain a source of light-hearted fun, and everyone gets the chance to play!
You can pay by debit or credit card on our website, using our payment provider’s secure checkout system. Please be aware that some banks place charges on credit cards.
If you receive a message indicating that we were unable to accept your payment, please do double check your details and try again. If you’re still having trouble paying, please get in contact with us at firstname.lastname@example.org
Feel free to contact us via our contact us page.